Understanding your invoice
When shipping consignments with TNT, the following surcharges apply:
TNT applies an index-based fuel surcharge to all shipments.
TNT has implemented additional procedures, activities and investments to safeguard our customers' shipments whilst in our custody. To partially offset the additional costs an Enhanced Security Surcharge is applied to all shipments.
The surcharge will be levied on all international Express and Economy Express shipments at the rate of HKD 0.50 per kg*, subject to a minimum of HKD 5.00 and maximum HKD 107.00 per shipment.
*TNT uses a volumetric conversion factor to calculate whether a shipment will be charged according to its statistical weight or volumetric weight - whichever is greater.
TNT reserves the right to assess fuel and other surcharges on shipments without notice. The amount and duration of any such surcharges will be determined at our sole discretion. By tendering your shipments to TNT, you agree to pay the surcharges, as determined by TNT.
COVID-19 has disrupted supply chains, reducing air cargo capacity globally.
This disruption has caused us to have to make adjustments to our networks which has increased our costs. As a result, we announced a “Temporary Surcharge” on all FedEx Express and TNT international parcel and freight shipments beginning 6 April.
Beginning 2 November 2020, the “Temporary Surcharge” will be renamed as "Peak Surcharge."
We announced a peak surcharge on all TNT international shipments beginning April 6, 2020.
Due to continued disruptions in the global supply chain, air cargo capacity is limited, and we are incurring increased costs as we continue to adjust our international networks to best deliver much-needed goods and services in this constrained environment.
From April 11, 2022, the surcharge amount for some TNT international shipments will increase. These increases will allow us to continue providing the best possible service during this time. Updated amounts can be found below.
| Effective date | Impacted shipments | Surcharge per kg (in HKD)
|
| April 6, 2020 - May 24, 2020 | Intra-APAC1 | HKD 7.5 per kg* |
All international shipments except for above | HKD 1.5 per kg* |
| Effective date | Impacted shipments | Surcharge per kg (in HKD)
|
| May 25, 2020 - August 9, 2020 | Outbound from Hong Kong SAR China to the rest of the world | HKD 7.5 per kg* |
Intra-APAC1 | HKD 7.5 per kg* | |
All international shipments except for above | HKD 1.5 per kg* |
* HKD 7.50 per shipment minimum applies regardless of the origin markets.
1. The shipments transported among Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, South Korea, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Philippines, Papua New Guinea, Singapore, Taiwan China, Thailand and Vietnam, except for the shipments between Australia and New Zealand.
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| August 10, 2020 - November 29, 2020 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 15 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 15 per kg1 | ||
Rest of the world | HKD 7.50 per kg3 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 15 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
Peak Surcharge from November 30, 2020 to December 27, 2020
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| November 30, 2020 - December 27, 2020 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 15 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 19 per kg4 | ||
Rest of the world | HKD 7.50 per kg3 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 15 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 19 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
Peak Surcharge from December 28, 2020 to April 18, 2021
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| December 28, 2020 to April 18, 2021 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 15 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 15 per kg 4 | ||
Rest of the world | HKD 7.50 per kg3 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 15 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 15 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
Peak Surcharge from April 19, 2021 to September 12, 2021
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| April 19, 2021 to September 12, 2021 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 18.80 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 15 per kg 4 | ||
Rest of the world | HKD 7.50 per kg3 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 18.80 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand.
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 15 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
Peak Surcharge from September 13, 2021 to November 14, 2021
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| September 13, 2021 to November 14, 2021 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 18.80 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 19.90 per kg4 | ||
Rest of the world | HKD 7.50 per kg3 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 18.80 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand.
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4 HKD 19.90 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
Peak Surcharge from November 15, 2021 to March 6, 2022
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| November 15, 2021 to March 6, 2022 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 18.80 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 19.90 per kg4 | ||
Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets5 | HKD 9.00 per kg6 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 18.80 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand.
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 19.90 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
5. Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, St. Eustatius and Saba, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Dem Rep Of Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faeroe Islands, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine Autonomous, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe
6 HKD 9.00 per shipment minimum applies
Peak Surcharge from March 7, 2022 to April 10, 2022
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| March 7, 2022 to April 10, 2022 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 18.80 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 19.90 per kg4 | ||
Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets5 | HKD 11.30 per kg6 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 1.50 per kg3 |
1. HKD 18.80 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand.
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 19.90 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
5. Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, St. Eustatius and Saba, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Dem Rep Of Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faeroe Islands, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine Autonomous, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe
6 HKD 11.30 per shipment minimum applies
Peak Surcharge from April 11, 2022
| Effective date | Impacted shipments | Destination for export / origin for import | Surcharge per kg (in HKD) |
| April 11, 2022 | Export shipments from Hong Kong SAR China | Australia and New Zealand | HKD 18.80 per kg1 |
APAC2 markets excluding Australia and New Zealand | HKD 7.50 per kg3 | ||
USA, Canada, Mexico and Puerto Rico | HKD 19.90 per kg4 | ||
Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets5 | HKD 11.30 per kg6 | ||
| Import shipments to Hong Kong SAR China | APAC2 markets | HKD 7.50 per kg3 | |
Rest of the world | HKD 2.80 per kg3 (Updated) |
The surcharge amounts presented above are indicative only and may differ depending on the rate scale or price list for which you have registered with TNT. To find out the actual peak surcharge for your shipment, please log in to your TNT account on tnt.com and use the “Rates & Transit Times” application. If you have any questions, please contact your local Sales or Customer Service team.
1. HKD 18.80 per shipment minimum for outbound from Hong Kong SAR China to Australia and New Zealand.
2. APAC markets: Australia, Brunei, China, Fiji, Guam, Hong Kong SAR China, Indonesia, Japan, Laos, Macau SAR China, Malaysia, Myanmar, New Zealand, Papua New Guinea, Philippines, Singapore, South Korea, Taiwan China, Thailand, Vietnam
3. HKD 7.50 per shipment minimum applies
4. HKD 19.90 per shipment minimum for outbound from Hong Kong SAR China to USA, Canada, Mexico and Puerto Rico
5. Europe, Middle East/ Indian Subcontinent/ Africa (MEISA) and other specific Latin American markets: Afghanistan, Albania, Algeria, American Samoa, Andorra, Angola, Anguilla, Antigua, Argentina, Armenia, Aruba, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bonaire, St. Eustatius and Saba, Bosnia-Herzegovina, Botswana, Brazil, British Virgin Islands, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, Cayman Islands, Central African Republic, Chad, Chile, Christmas Island, Cocos (Keeling) Islands, Colombia, Congo, Dem Rep Of Congo, Cook Islands, Costa Rica, Croatia, Curaçao, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia, Ethiopia, Faeroe Islands, Finland, France, French Guiana, French Polynesia, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Greenland, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Holy See (Vatican City State), Honduras, Hungary, Iceland, India, Iraq, Ireland, Israel, Italy, Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kosovo, Kuwait, Kyrgyzstan, Latvia, Lebanon, Lesotho, Liberia, Libya, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Maldives, Mali, Malta, Marshall Islands, Martinique, Mauritania, Mauritius, Mayotte, Micronesia, Moldova, Monaco, Mongolia, Montenegro, Montserrat, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Caledonia, Nicaragua, Niger, Nigeria, Norfolk Island, Northern Mariana Islands, Norway, Oman, Pakistan, Palau, Palestine Autonomous, Panama, Paraguay, Peru, Poland, Portugal, Qatar, Reunion, Romania, Russia, Rwanda, Saint Barthélemy, Saint Martin (French Part), Saint Pierre and Miquelon, Samoa, San Marino, Sao Tome And Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Sint Maarten (Dutch part), Slovak Republic, Slovenia, Solomon Islands, South Africa, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent, Suriname, Swaziland, Sweden, Switzerland, Tajikistan, Tanzania, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turks & Caicos Islands, Tuvalu, U.S. Virgin Islands, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Zambia, Zimbabwe
6 HKD 11.30 per shipment minimum applies
Effective from February 1, 2022 to December 31, 2022, invoices for TNT outbound shipments originating from Vietnam and any ancillary services performed and consumed in Vietnam for both outbound bill shipper and outbound bill consignee will reflect a reduced Vietnam VAT rate of 8%.
This is due to a temporary policy announced by the Vietnam government to support the socio-economic development recovery program in Vietnam due to COVID-19 pandemic.
The VAT below will apply to all customers for shipments originated from Vietnam and any ancillary services performed and consumed in Vietnam, including payers billed outside and inside Vietnam:
| Origin of Shipment | VAT rate | Effective dates |
| Vietnam | Vietnam VAT rate reduced from 10% to 8%. | February 1, 2022 to December 31, 2022, both days inclusive. |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from India will reflect an additional India Goods and Services Tax (GST) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with India Tax regulations. The GST below will apply to all customers, including payers billed outside India:
| Origin of Shipment | Additional Tax |
| India | India 18% GST |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Vietnam will reflect an additional Vietnam Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Vietnam Tax regulations. The VAT below will apply to all customers, including payers billed outside Vietnam:
| Origin of shipment | Additional Tax |
| Vietnam | Vietnam 10% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Starting September 1, 2020, invoices for TNT collect shipments imported from Thailand will reflect an additional Thailand Value Added Tax (VAT) as applicable. This is part of our continuous effort to align FedEx Express and TNT policy globally, as well as to comply with Thailand Tax regulations. The VAT below will apply to all customers, including payers billed outside Thailand:
| Origin of Shipment | Additional Tax |
| Thailand | Thailand 7% VAT |
If you have any questions about the tax, please contact your sales representative or reach us at the enquiry hotline on your TNT invoice.
Effective Mar 1, 2021, customers who choose to continue receiving paper invoices will be charged a HKD 30 Non-Electronic Invoice (NEI) surcharge per invoice. This is in line with our company’s wide-ranging Go Green initiatives to protect the environment by reducing carbon footprint.
To ensure the Non-Electronic Invoice surcharge is not charged to your account, please register for Online Billing to receive your PDF invoices via email and enjoy access to your electronic invoices 24/7 anytime, anywhere.
Click here and register now!